| PURCHASING / NEGOTIATING 
 Whether you have contacted factories in China  yourself, or we have sourced products for you in house the purchasing process  of goods from Chinese factories is all handled by the SWANSHELL CHINA Shanghai  office. Before we make payments to factories we first need to verify their  credentials. Once we have established this and signed all relevant contracts  with the factory we then make a 30% deposit to the factory/factories for the  goods. The balance is then paid once goods have passed our quality control  checks and have been delivered to our warehouse ready for export.  As we  are also able to pay for goods in Chinese Yuan we can in some cases obtain a  better purchasing price.
 
 IMPORT & EXPORT
 When purchasing goods  through SWANSHELL CHINA the entire export and import process is handled  by us. Our Import/Export services make it possible for business or individuals  that have no knowledge or experience of import/export to successfully import  goods from China  hassle free.  If you are in Australia these procedures are  handled by SWANSHELL CHINA PTY LTD. ?For all other countries we will appoint an  agent to you who will arrange the importing and delivery of your products.
 For EXPORT from Australia  please contact our experts at Swanshell Pty Ltd  for a marketing plan or advice. SOURCING SWANSHELL  CHINA an extensive data base and has direct access  to 20,000 factories all over China.  ?We deal directly with the factories –  not through agents.? We also have Chinese  employees who are experienced in sourcing and work with us to support your  requirements.
 
 QUALITY CONTROL
 As any experienced importer  of Chinese goods would most probably know to well, one of the most common  problems for any business or individual importing goods from China is the quality of the  products. ?All goods exported by SWANSHELL  CHINA will go through a  Quality Control inspection before they are  exported.? We have different levels of  quality control depending on our member’s requirements and the products  involved.? Our basic Quality Control  check is cross referenced with the sales contract with the factory and our  members. This ensures that basic points are covered, quantities, colours, power  supply. We also test a percentage of products to detect any faulty goods or  pick up any obvious defects.? SWANSHELL  CHINA also works with a range of organizations across China who are able to carry out  advanced mechanical and chemical, inspections. ?Although most QC is done in house we also work  with several inspection companies depending on the products and expertise  required.
 MONTHLY EXPORTS Once per month we run an  exports to Australia  which are made up of smaller orders from our members. This means we can export  smaller quantities of goods for our members in a way that gives them the same  cost advantage as companies that import their own container loads. This is a  very unique service and one that offers smaller companies and individuals the  chance to compete, if not beat the big players on price!
 DOOR  TO DOOR LOGISTICS We can export FCL (full  container load) and LCL less than container load to any major port in the world  using China Shipping and other major shipping lines. ?We arrange the entire process from exporting  your goods from China  to delivering to your door.
 Often when business or  especially individuals import good into their country they often find that they  are hit with a nasty surprise when they goods arrive in the form of a large  bill from a freight agent. Yes there are essential costs, VAT and Duty etc. But  all the other charges freight, paperwork, document handling, port charges, customs  clearance and transport are often charged much higher than they should be. ?At SWANSHELL CHINA we look after our  members interests not just with exporting but the entire import process right  up to getting your goods to your door. ?You will find all the fees are the cheapest  possible rates due to the volume we bring in and we are very transparent about  these charges from the outset.? We are  also able to provide a total landed & door to door quote before you go  ahead with placing your order.
 INSURANCE Unfortunately containers do  sometimes fall off the boat during transit or in rough seas.? Movement inside the container can cause goods  to be damaged. ?When importing goods with SWANSHELL CHINA your goods will be insured by us during transit against  damage and loss. ?All the prices of  products we quote include insurance cost (CIF) we recognize that your order is  an investment and as such we do not believe that this should not be covered  against loss or damage.
 TAX / DUTY / CUSTOMS CLEARANCE One of the things that puts  many people off importing is the minefield of customs clearance, tax, duty,  commodity codes etc. ?At SWANSHELL  CHINA we arrange for your goods to be cleared through customs and handle  all paperwork on your behalf, we take care of all tax and duty and handle the  whole lot in the most cost effective way. ?In short, SWANSHELL CHINA takes care of  all of this for you. ?We will explain and  educate you how it all works as we believe that in order to build the best  trading relationships an appreciation of how each others business works goes a  long way. ?If you are an experienced  importer and wish to handle your own imports, naturally this is fine with us.
 OEM BRANDING If you’re looking to get  something more specific manufactured in China we will find and arrange a  reputable factory to produce your goods. ?Whether you want your goods branding with your  logo on, products produced from your sample or generic goods adapted to your  requirements we will arrange and oversee the production of these goods.
 ShippingSwanshell China normally quotes goods as  “CIF” and sometimes “FOB”.? We can quote  in most currencies but normally in AUD, USD or Rmb.? We use standard international terms of sale.
  
Terms of Sale The point at which sellers have  fulfilled their obligations so the goods in a legal sense could be said to have  been delivered to the buyer. They are shorthand expressions that set out the  rights and obligations of each party when it comes to transporting the goods.  Following, are the thirteen terms of sale in international trade as Terms of  Sale reflected in the recent amendment to the International chamber of Commerce  Terms of Trade (INCOTERMS), effective July 1990: exw, fca, fas, fob, cfr, cif,  cpt, cip, daf, des, deq, ddu and ddp. - EXW (Ex Works) (...Named Place): A  Term of Sale which means that the seller fulfills the obligation to deliver  when he or she has made the goods available at his/her premises (i.e., works,  factory, warehouse, etc.) to the buyer. In particular, the seller is not  responsible for loading the goods in the vehicle provided by the buyer or for  clearing the goods for export, unless otherwise agreed. The buyer bears all  costs and risks involved in taking the goods from the seller's premises to the  desired destination. This term thus represents the minimum obligation for the  seller.
 - FCA (Free Carrier) (... Named  Place): A Term of Sale which means the seller fulfills their obligation when he  or she has handed over the goods, cleared for export, into the charge of the  carrier named by the buyer at the named place or point. If no precise point is  indicated by the buyer, the seller may choose, within the place or range  stipulated, where the carrier should take the goods into their charge.
 - FAS (Free Alongside Ship)  (...Named Port of Shipment): A Term of Sale which means the seller fulfills his  obligation to deliver when the goods have been placed alongside the vessel on  the quay or in lighters at the named port of shipment.This means that the buyer  has to bear all costs and risks of loss of or damage to the goods from that  moment.
 - FOB  (Free On Board) (...Named Port of Shipment): An International Term of  Sale that means the seller fulfills his or her obligation to deliver when the  goods have passed over the ship's rail at the named port of shipment. This  means that the buyer has to bear all costs and risks to loss of or damage to  the goods from that point. The FOB term requires the seller to clear the goods  for export.
 - CFR (Cost and Freight)  (...Named Port of Destination): A Term of Sale where the seller pays the costs  and freight necessary to bring the goods to the named port of destination,  Terms of Sale but the risk of loss of or damage to the goods, as (continued)  well as any additional costs due to events occurring after the time the goods  have been delivered on board the vessel, is transferred from the seller to the  buyer when the goods pass the ship's rail in the port of shipment. The CFR term  requires the seller to clear the goods for export.
 - CIF (Cost,  Insurance and Freight)  (...Named Place of Destination): A Term of Sale where the seller has the same  obligations as under the CFR but also has to procure marine insurance against  the buyer's risk of loss or damage to the goods during the carriage. The seller  contracts for insurance and pays the insurance premium. The CIF term requires  the seller to clear the goods for export.
 - CPT (Carriage Paid To) (...Named Place of  Destination): A Term of Sale which means the seller pays the freight for the  carriage of the goods to the named destination. The risk of loss of or damage  to the goods, as well as any additional costs due to events occurring after the  time the goods have been delivered to the carrier, is transferred from the  seller to the buyer when the goods have been delivered into the custody of the  carrier. If subsequent carriers are used for the carriage to the agreed upon  destination, the risk passes when the goods have been delivered to the first  carrier. The CPT term requires the seller to clear the goods for export.
 - CIP (Carriage and Insurance  Paid To) (...Named Place of Destination): A Term of Sale which means the seller  has the same obligations as under CPT, but with the addition that the seller  has to procure cargo insurance against the buyer's risk of loss of or damage to  the goods during the carriage. The seller contracts for insurance and pays the  insurance premium. The buyer should note that under the CIP term the seller is  required to obtain insurance only on minimum coverage. The CIP term requires  the seller to clear the goods for export.
 - DAF (Delivered At Frontier)  (...Named Place): A Term of Sale which means the sellers fulfill their  obligation to deliver when the goods have been made available, cleared for  export, at the named point and placed at the frontier, but before the customs  Terms of Sale border of the adjoining country. (continued)
 - DDU (Delivered Duty Unpaid)  (...Named Port of Destination): A Term of Sale where the seller fulfills his  obligation to deliver when the goods have been made available at the named  place in the country of importation. The seller has to bear the costs and risks  involved in bringing the goods thereto (excluding duties, taxes and other  official charges payable upon importation) as well as the costs and risks of  carrying out customs formalities. The buyer has to pay any additional costs and  to bear any risks caused by failure to clear the goods for in time.
 - DDP (Delivered Duty paid)  (...Named Port of Destination): "Delivered Duty Paid" means that the  seller fulfills his obligation to deliver when the goods have been made  available at the named place in the country of importation. The seller has to  bear the risks and costs, including duties, taxes and other charges of  delivering the goods thereto, clear for importation. While the EXW term  represents the minimum obligation for the seller, DDP represents the maximum.
 - DES (Delivered Ex Ship)  (...Named Port of Destination): A Term of Sale where the seller fulfills  his/her obligation to deliver when the goods have been made available to the  buyer on board the ship, uncleared for import at the named port of destination.  The seller has to bear all the costs and risks involved in bringing the goods  to the named port destination.
 - DEQ (Delivered Ex Quay, [Duty  Paid]) (...Named Port of Destination): A Term of Sale which means the DDU term  has been fulfilled when the goods have been available to the buyer on the quay  (wharf) at the named port of destination, cleared for importation. The seller  has to bear all risks and costs including duties, taxes and other charges of  delivering the goods thereto.
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